General Terms and Conditions
Please read these Terms & Conditions carefully as these conditions incorporate the basis on which bookings for the Parkyard Hotel (“Parkyard”) are accepted. The Terms & Conditions below are for bookings made directly via Parkyard’s website, Official/Public Account and Mini Program and payments via payment gateway system.
By using the Site, you are deemed to have accepted these Terms and Conditions.
We may revise these terms & conditions from time to time by updating this posting. The revised terms will take effect when they are posted. Your use of some parts or features of the Site may be governed by additional terms and conditions. You will be notified when additional terms and conditions apply to your use of the Site.
If you are required to be linked to the third party payment website or payment software at the time of online payment, you should comply with the payment rules, terms and conditions of such third party payment website or software and you should settle the disputes arising out of such payment through negotiations with the third party payment operators.
Early Check-out
The property reserves the right to charge an early departure fee in the event a guest departs earlier than the original departure date.
Late Check-out
On request. Please contact the Front Office. Additional fees may be applied.
Guarantee Policy
A valid Credit Card required at booking time. The credit card used at the time of booking must be presented by the guest together with positive identification on check-in at the property. An imprint or swipe of the card will be taken on check-in. On departure from the property, all fees for services rendered shall be payable by the guest and where necessary the credit card will be debited by the property for the fees.
The property shall debit the credit card for all cancellations, no-shows or for any damages caused by the guest to the property, howsoever arising.
This transaction constitutes an electronic transaction and a binding agreement in terms of which the guest authorises the property to debit the credit card as stated above and the guest’s written signature shall not be required for authorisation purposes.
Deposit Policy
A deposit may be required.
Cancellation Policy
Each rate booked at Parkyard website is subject to a Cancellation Policy. We reserve the right to cancel or modify reservations under the circumstances where it appears that a customer has provided an invalid credit card, engaged in fraudulent or inappropriate activity, or the reservations contain or resulted from a mistake or error. In addition, we also reserve the right to cancel or amend bookings if they do not adhere to our terms & conditions. In the cases of the aforementioned booking cancellations, Parkyard has no obligation to guarantee new available bookings or best rates. A new booking at the best available rate will need to be made by the guest at the time of the new reservation.
As a condition of using this website, you agree to provide proof of payment to the hotel reservations department within 48 hours of the time of booking and will indicate the reservation confirmation number on the proof of payment. You will be fully responsible for any banking fees and/or costs required to complete the bank funds transaction(s). Furthermore, you acknowledge that the reservation may be cancelled by the hotel if proof of payment is not submitted to the hotel within the 48-hour notice period. You will be responsible for any cancellation or no show penalties that might be incurred and hereby acknowledge that booking and personal contact information provided is correct for the hotel’s validation purposes.
Pricing Errors
Parkyard reserve the right to cancel contracts based upon incorrect information being displayed in relation to price or service at any point in time.
Foreign Currency
Only the currency confirmed within your reservation is confirmed.
Disclaimers
As a condition of your use of this Website, you warrant to Parkyard that you will not use this Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. Although Parkyard may from time to time monitor or review discussions, chats, postings, transmissions, bulletin boards, Parkyard is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information within such locations on the Website. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. Parkyard will fully cooperate with any law enforcement authorities or court order requesting or directing Parkyard to disclose the identity of anyone posting any such information or materials.
Limitation of Liability
Notwithstanding anything contained in these Terms and Conditions to the contrary, Parkyard shall not be responsible for indirect damage, damage arising from consequential damage or special circumstances, including but not limited to loss of revenue, loss of profit, loss of use, loss of opportunity, arisen out of the performance or non performance of obligations under this Terms and Conditions.
Insurance
Parkyard strongly recommends you purchase Comprehensive Travel Insurance. We suggest that the policy include, but not limited to, the following coverage – loss of payment through cancellation, loss or damage to personal baggage, loss of money and medical expenses.
Links to Third Parties
Parkyard does not control any third party website and is therefore not responsible for the content of any linked website or any link contained in a linked website. Parkyard provides such links only as a convenience to you and the inclusion of any link does not imply endorsement, investigation or verification by Parkyard of the linked website or any information contained in it.
Governing Law and Jurisdiction
The products and/or services described in and available through the site may not be available in your country. We make no representation that the services or products offered in the site are appropriate or available for use in any particular location. The site is operated from P.R.C. and it is governed by the laws of P.R.C.
The above Terms are written in the Chinese and English languages. In case of any inconsistency or ambiguity between the two versions, the Chinese version shall prevail.